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14 Days Return Policy

Our customer service team will be happy to assist you with any of your returns. In some cases, picture proof will be required to be able to complete the return process. Please note all orders are recorded by our system. When given a prepaid return shipping label by our customer service, make sure to use this label as soon as possible. ShopperPlus limits these labels to be used within 14 days. Items returned which were not returned within the allowed 14 days may be refused and returned back to you. We are not able to provide Return Shipping Labels to Metro pickup orders and orders placed outside of Canada; such orders need an authorization from our customer service to return the product back to our warehouse for either a replacement or a refund. Any discrepancies between items received and ordered items must be claimed within 15 days after delivery. Please contact our customer service by email with pictures of the received items and shipping label. Any items received by mistake... (more)