60 Days Return Policy
If you are not fully satisfied with your purchase, you may return unworn merchandise at any Famous Footwear store, or mail with the original sale receipt, within 60 days of purchase (Gold Rewards members have 90 days to return unworn merchandise). Please note, defective or damaged merchandise can only be returned if it’s unworn. Exchanges are available in-store only. Purchases being mailed back to the warehouse will only receive a refund for the returned merchandise.